CONTACT US
Whether you have a question, need assistance, or anything in between — we're here to help! Fill out the form below, and a team member will be in touch shortly. We look forward to hearing from you!
Helpful Links
PHONE NUMBERS
Local: 616-261-5657
Toll-free: 844-348-8960
Phone Banking (ARU)
Local: 616-285-2164
Toll-free: 800-453-9254
CARD SERVICES
ATM/Debit Cards & HSA Cards
Card & PIN Activation: 1-866-762-0558
Lost or Stolen Cards: 1-844-421-3408
Digital Wallet Support:
1-844-421-3407
Credit Cards
Card & PIN Activation: 1-866-762-0558
Card Support & Lost/Stolen Cards:
1-844-421-3408
Disputes: 1-844-421-3408
INDIRECT LENDING
Fax Number: 616-656-3622
MAILING ADDRESS
PO Box 8069
Kentwood, MI 49518